As a small business owner resources are limited and time is a restraint. Who doesn’t struggle finding time to get everything done? People often ask me where do I find the time to blog, tweet and all the rest. The truth is I don’t do it all, not all at once and not as often as I would like to, but I do try to make time to do it.
So what is the secret for small business owners? Well there is no secret, you just need to do it. If you are the person that thinks that you need someone to tweet for you, stop now, it would be a waste of time and money.
People want to know the person behind the business, they want to be able to like you, admire you, or in most cases they want to feel that they are spending their money with someone who is worthy of their business. They want to feel a connection with your business, they want the real you.
People want to know who they are dealing with, are you the person you say you are?
Potential clients, especially business-to-business clients, are weary of how they spend their money. If you are a sole trader (eenmanzaak in The Netherlands) then you ARE the business. Other business owners want a reassurance that you are the one that is going to solve their problem(s) and that you are trust worthy.
Now this doesn’t mean that everyone needs to like you, as in real life, you can’t please everyone. But if your customers are online talking about you, don’t you want to know what they are saying? Interaction is where the magic begins, you can now connect and respond online and even make an offline connection.
The beauty of social media is that it doesn’t have to cost you anything except time. If you streamline your efforts you can make social media work for you. Set a time limit if you know that you get distracted easily. Find a platform that you like and go for it, take your business online.
image credit: flickr.com/darrentunnicliff
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